Your privacy matters to us. This policy explains exactly what data cbajl collects, why we collect it, how we protect it and what rights you have as a player in Bangladesh.
Six core commitments cbajl makes to every player in Bangladesh when it comes to handling personal data.
Every piece of data you share with cbajl — from registration details to payment information — is encrypted using industry-standard SSL/TLS technology. Your data is never transmitted in plain text on cbajl.
cbajl only collects the data that is genuinely necessary to operate your account, process payments and comply with legal obligations. We do not collect data for the sake of it, and we never sell your personal information to third parties.
As a cbajl player, you have the right to access, correct and request deletion of your personal data at any time. Contact cbajl support and we will action your request promptly, typically within 72 hours.
cbajl will never share your personal data with third-party advertisers or marketing companies. The only communications you receive from cbajl are those directly related to your account and promotions you have opted into.
cbajl uses cookies to keep you logged in, remember your preferences and improve platform performance. We do not use tracking cookies that follow you across other websites. You can manage cookie preferences in your cbajl account settings.
cbajl retains your personal data only for as long as necessary to fulfil the purposes described in this policy or as required by law. When data is no longer needed, cbajl deletes or anonymises it securely.
cbajl is an online casino and sports betting platform operating at cbajl.live, serving players primarily in Bangladesh. When this Privacy Policy refers to "cbajl", "we", "us" or "our", it means the cbajl platform and the team responsible for operating it.
cbajl acts as the data controller for all personal information collected through the cbajl website, mobile site and cbajl app. This means cbajl determines the purposes and means of processing your personal data. If you have any questions about how cbajl handles your data, you can reach us at [email protected].
This Privacy Policy applies to all players who register on cbajl, visit the cbajl website or interact with cbajl in any way. By using cbajl, you acknowledge that you have read and understood this policy.
cbajl collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of cbajl, and in some cases from third-party verification providers. Here is a breakdown of the categories of data cbajl collects:
When you create a cbajl account, we collect the information you provide during registration, including your name, date of birth, email address, phone number and preferred payment method. This information is required to open and operate your cbajl account.
cbajl may request identity documents such as a national ID card or passport to verify your identity as part of our Know Your Customer (KYC) process. This is a legal requirement for online gambling platforms and helps cbajl prevent fraud and underage gambling.
cbajl records all deposits, withdrawals and in-game transactions associated with your account. This includes the amounts, dates, payment methods used and transaction reference numbers. Transaction data is retained for legal and audit purposes.
cbajl automatically collects data about how you use the platform, including the games you play, session durations, bet amounts and frequency of visits to cbajl. This data helps us improve the cbajl platform and personalise your experience.
When you access cbajl, we automatically collect technical information about your device, including your IP address, browser type, operating system, screen resolution and device identifiers. This data is used for security monitoring and to ensure cbajl displays correctly on your device.
If you contact cbajl support via email or live chat, we retain records of those communications. This helps our team provide consistent support and resolve any disputes that may arise regarding your cbajl account.
Note: cbajl does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or biometric data beyond what is strictly required for identity verification purposes.
The table below summarises the main categories of data cbajl collects and the primary reason for collecting each:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration Data | Name, email, phone, date of birth | Account creation and identity verification |
| KYC Documents | National ID, passport copy | Legal compliance and fraud prevention |
| Transaction Data | Deposit/withdrawal amounts, dates, methods | Payment processing and audit trail |
| Usage Data | Games played, session length, bet history | Platform improvement and responsible gaming |
| Device Data | IP address, browser, OS | Security monitoring and fraud detection |
| Communications | Support chat logs, emails | Customer service and dispute resolution |
cbajl uses the personal data we collect for the following purposes:
cbajl does not use your personal data for automated decision-making that produces significant legal effects without human review. If cbajl ever uses automated profiling in a way that affects your account, you will be notified and given the opportunity to request human review.
cbajl processes your personal data on the following legal grounds:
Your Consent: You can withdraw consent for marketing communications from cbajl at any time by contacting [email protected] or updating your notification preferences in your cbajl account settings.
cbajl does not sell your personal data to any third party. We share your data only in the limited circumstances described below:
To process your deposits and withdrawals, cbajl shares necessary transaction data with payment service providers such as bKash, Nagad and Rocket. These providers process your data solely to complete the transaction and are bound by their own privacy obligations.
cbajl works with third-party KYC providers to verify the identity documents you submit. These providers process your data under strict confidentiality agreements and are not permitted to use your data for any purpose other than verification on behalf of cbajl.
cbajl may disclose your personal data to law enforcement agencies, regulatory bodies or courts where required by law or where cbajl reasonably believes disclosure is necessary to protect the rights, property or safety of cbajl, its players or the public.
cbajl uses trusted third-party service providers for functions such as cloud hosting, customer support software and analytics. These providers access your data only to the extent necessary to perform their services for cbajl and are contractually prohibited from using it for other purposes.
cbajl takes the security of your payment data extremely seriously. When you make a deposit or withdrawal on cbajl using bKash, Nagad or Rocket, the transaction is processed directly through the respective payment provider's secure infrastructure. cbajl does not store your full mobile banking credentials or PIN on our servers.
cbajl retains transaction records — including amounts, dates and payment method identifiers — for accounting, audit and legal compliance purposes. These records are stored in encrypted form and access is restricted to authorised cbajl personnel only.
If you believe there has been an unauthorised transaction on your cbajl account, contact our support team immediately at [email protected]. cbajl will investigate all reported payment irregularities promptly.
cbajl uses cookies and similar technologies to operate the platform effectively and improve your experience. A cookie is a small text file stored on your device when you visit cbajl. Here is how cbajl uses cookies:
These cookies are necessary for cbajl to function. They keep you logged in during your session, remember your language preference and maintain your game state. You cannot opt out of essential cookies without affecting your ability to use cbajl.
cbajl uses performance cookies to understand how players use the platform — for example, which games are most popular and where players encounter errors. This data is aggregated and anonymised and is used solely to improve cbajl.
These cookies remember your settings and preferences on cbajl, such as your preferred deposit method or notification settings, so you do not have to re-enter them every time you visit.
cbajl does not use third-party advertising cookies or cross-site tracking technologies. You can manage your cookie preferences through your browser settings, though disabling essential cookies may affect your cbajl experience.
cbajl implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration or disclosure. These measures include:
While cbajl takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the event of a data breach that affects your personal data, cbajl will notify you promptly and take immediate steps to contain and remediate the breach.
cbajl retains your personal data for as long as your account is active and for a period thereafter as required by law or legitimate business need. Specifically:
When data is no longer required, cbajl deletes it securely or anonymises it so that it can no longer be linked to you as an individual.
As a cbajl player, you have the following rights regarding your personal data. To exercise any of these rights, contact cbajl at [email protected]:
cbajl will respond to all privacy rights requests within 30 days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.
How to Submit a Request: Email [email protected] with the subject line "Privacy Rights Request" and describe what you would like cbajl to do. We may need to verify your identity before processing your request.
cbajl is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If cbajl discovers that a minor has registered an account, we will immediately close the account, delete all associated personal data and refund any deposits made, minus any amounts already wagered.
If you believe a minor has registered on cbajl, please contact us immediately at [email protected]. cbajl takes underage gambling extremely seriously and will act on all such reports without delay.
cbajl may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform features. When we make material changes, we will notify registered players via email or an in-platform notification at least 14 days before the changes take effect.
The updated Privacy Policy will always be available on this page with a revised effective date at the top. Your continued use of cbajl after the effective date of any changes constitutes your acceptance of the updated policy. If you do not agree with the changes, you should stop using cbajl and contact us to close your account.
If you have any questions, concerns or requests regarding this Privacy Policy or the way cbajl handles your personal data, please get in touch with our team:
cbajl is committed to resolving all privacy-related concerns promptly and transparently. We aim to respond to all privacy enquiries within 24 hours and to fully resolve them within 30 days.