cbajl believes gambling should always be fun. We give every player in Bangladesh the tools, information and support they need to stay in control and play safely.
Every cbajl player in Bangladesh has free access to these tools. Use them to keep your gambling enjoyable and within your personal limits.
Set a daily, weekly or monthly cap on how much you can deposit into your cbajl account. Once your limit is reached, cbajl will not allow further deposits until the period resets. Reducing a limit takes effect immediately on cbajl.
Cap the total amount you can lose on cbajl over a set period. When your loss limit is hit, cbajl automatically pauses your ability to place further bets until the period ends. This is one of the most effective tools for staying in control.
Tell cbajl how long you want to play in a single session. When your time is up, cbajl will notify you and log you out automatically. You can set session limits from as little as 30 minutes directly in your cbajl account settings.
cbajl can send you periodic pop-up reminders showing how long you have been playing and how much you have wagered in the current session. Reality checks are a gentle nudge to pause, reflect and decide whether to continue playing on cbajl.
Need a short break from cbajl? A cooling-off period temporarily suspends your account for a period you choose — from 24 hours up to 6 weeks. During this time you cannot log in or place bets on cbajl. The break starts immediately upon request.
If you feel you need a longer break, cbajl offers self-exclusion for periods of 6 months, 1 year or permanently. During self-exclusion, your cbajl account is fully suspended and you will not receive any promotional communications. Contact cbajl support to activate self-exclusion at any time.
Activating responsible gaming tools on cbajl takes less than two minutes. Here is how to do it step by step.
Sign in to your cbajl account using your registered phone number and password. If you do not have an account yet, register on cbajl — it only takes a minute.
Click on your profile icon in the top right corner of the cbajl platform and select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" section within your cbajl account settings. All available tools — deposit limits, loss limits, session timers and more — are listed here.
Select the tool you want, enter your preferred limit or duration, and confirm. cbajl applies the setting immediately. You can adjust limits upward after a 24-hour cooling period.
cbajl encourages all players to regularly check in with themselves. Gambling should always feel like entertainment — not a source of stress, financial pressure or anxiety. If any of the statements below feel familiar, it may be time to use cbajl's responsible gaming tools or speak to someone you trust.
There is no shame in recognising a problem early. cbajl's support team is available 24/7 and will never judge you for reaching out. The sooner you act, the easier it is to get back in control of your gambling habits.
Remember: Ticking even one or two of these boxes is a signal worth taking seriously. cbajl's responsible gaming tools are free, confidential and available right now in your account settings.
I have spent more money on gambling than I originally planned to.
I have borrowed money or sold belongings to fund my gambling on cbajl or elsewhere.
I feel restless or irritable when I try to cut down or stop gambling.
I have tried to win back money I lost by gambling more — also known as chasing losses.
Gambling has caused arguments or tension with family members or friends.
I think about gambling frequently, even when I am doing other things.
I have missed work, study or important commitments because of gambling.
I feel guilty or ashamed about how much time or money I spend gambling.
At cbajl, responsible gaming is not just a policy on a page — it is a core part of how we operate. We genuinely believe that gambling should be a form of entertainment, not a way to make money or escape from problems. Every feature, every tool and every decision cbajl makes around responsible gaming is designed with one goal in mind: keeping our players in Bangladesh safe, informed and in control.
cbajl is committed to providing a fair, transparent and safe gambling environment. We invest in responsible gaming technology, train our support team to identify and assist players who may be struggling, and make our safety tools as easy to access as possible. If you ever feel that gambling on cbajl is no longer fun, we want to be the first place you turn to for help.
This page explains everything cbajl does to promote responsible gaming, the tools available to you as a player, and where to find additional support if you need it. We encourage every cbajl player in Bangladesh to read this page carefully and to use the tools available to them.
Problem gambling can affect anyone, regardless of age, income or background. However, certain factors can increase the risk. cbajl wants every player to be aware of these risk factors so they can make informed decisions about their gambling habits.
You may be at higher risk of developing a gambling problem if you:
Being aware of these risk factors does not mean you will develop a problem. But it does mean you should pay extra attention to your gambling habits and make use of cbajl's responsible gaming tools proactively, before any issues arise.
cbajl Tip: Set your deposit and loss limits before you start playing, not after. It is much easier to stick to a budget when the limit is already in place. You can do this in your cbajl account settings in under two minutes.
Problem gambling does not always look the way people expect. It rarely starts with dramatic losses — more often it creeps up gradually, through small changes in behaviour and attitude. cbajl encourages all players to be honest with themselves and to watch for the following warning signs:
If you recognise any of these signs in yourself, please do not wait. Contact cbajl support immediately or use the self-exclusion tool in your account settings. Getting help early makes a real difference.
Important: Chasing losses is one of the most dangerous gambling behaviours. If you find yourself increasing your bets to try to recover money you have lost on cbajl, stop immediately and contact our support team at [email protected].
The vast majority of cbajl players in Bangladesh gamble responsibly and enjoy the platform as a form of entertainment. Here are the habits that responsible players share — and that cbajl recommends to everyone:
cbajl is strictly an 18+ platform. We take the protection of minors extremely seriously and have multiple layers of verification in place to prevent underage gambling. When you register on cbajl, you are required to confirm that you are 18 years of age or older. cbajl also conducts identity verification checks to confirm the age of players.
If you share a device with younger family members, cbajl strongly recommends the following precautions:
If cbajl discovers that a minor has registered an account, we will immediately close the account, delete all associated data and refund any deposits, minus amounts already wagered. If you suspect a minor has accessed cbajl, contact us immediately at [email protected].
If you decide that you want to stop gambling on cbajl permanently, you have the right to close your account at any time. To close your cbajl account, contact our support team via live chat or email at [email protected]. We will process your request promptly, withdraw any remaining balance to your registered payment method and close your account.
cbajl will not attempt to persuade you to keep your account open if you have decided to close it for responsible gaming reasons. We will also ensure that you are removed from all cbajl marketing communications immediately upon account closure.
If you close your account due to a gambling problem, cbajl recommends that you also consider self-excluding from other gambling platforms and seeking professional support. Closing one account is a positive step, but comprehensive support gives you the best chance of long-term recovery.
cbajl's responsible gaming tools and support team are here for you, but we also recognise that some players may need professional help beyond what cbajl can provide. If you or someone you know is struggling with problem gambling, please reach out to a qualified support service.
Speaking to a professional counsellor or joining a support group can make a significant difference. Problem gambling is a recognised condition and there is no shame in seeking help. Many people in Bangladesh and around the world have successfully overcome gambling problems with the right support.
cbajl encourages players to speak openly with trusted family members or friends about their gambling habits. Having someone who knows what you are going through can provide invaluable emotional support during difficult times.
cbajl Support: Our responsible gaming team is available 24 hours a day, 7 days a week. If you are concerned about your gambling, reach out via live chat in your cbajl account or email [email protected]. All conversations are confidential.
If you have any questions about cbajl's responsible gaming tools, want to activate a limit or exclusion, or simply want to talk to someone about your gambling habits, our team is ready to help:
cbajl is committed to responding to all responsible gaming enquiries within 24 hours. For urgent matters such as self-exclusion requests, our team will act immediately — day or night. Your wellbeing always comes first at cbajl.